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    • Shipping policy

    Order Processing:

    1.1. All orders are processed within 2-3 business days from the date of purchase.

    1.2. All custom orders are processed within 2-10 business days from the date of purchase.

    1.3. Orders placed on weekends or holidays will be processed the next business day.

    2. Shipping Methods:

    2.1. We work with different shipping agencies which may vary by location.

    2.2. Delivery times may vary depending on the location and shipping method chosen.

    3. Shipping Costs:

    3.1. Shipping costs will be calculated during the checkout process and will be displayed before finalizing the transaction.

    3.2. We offer free shipping for orders over a specific amount. See our “Shipping” page for details.

    4. Delivery Times:

    4.1. Estimated delivery times will be provided during the checkout process and may vary depending on location and product availability.

    4.2. We do not guarantee delivery on a specific date, but we will do our best to meet the estimated delivery times.

    5. Shipping Address:

    5.1. It is the customer's responsibility to provide an accurate and complete shipping address. We are not responsible for lost shipments due to incorrect information.

    5.2. Changes to the shipping address after purchase may be subject to additional fees and may delay order processing.

    6. Order Tracking:

    6.1. We will provide a tracking number once the order has been shipped. You can track your order through our website or the courier service used.

    7. International Shipping:

    7.1. We offer international shipping, but please note that delivery times and costs may vary significantly.

    7.2. Customers are responsible for any customs fees, taxes or duties associated with international shipments.

    8. Delays and Shipping Problems:

    8.1. We are not responsible for delays caused by circumstances beyond our control, such as adverse weather conditions, strikes or customs problems.

    8.2. In case of delivery problems, contact us and we will do our best to resolve the situation.

    If you have additional questions about our shipping policy, please contact us at info@andreajewels.com.

    Sincerely, Andrea Jewels Team